WonderSmile clinic reopening updates in Australia


We’re so excited to start reopening our clinics for 3D Scans across Australia.

And we’re doing everything to prepare for your visit, from following the latest in covid-safe practices to ensuring that all our scan specialists are double vaccinated.


In NSW, we’ll be open from Monday 11th October. You can make bookings here.

And to celebrate the reopening, we're offering $200 off treatment plans for a limited time!


However, in a post-lockdown world, there are guidelines that we’re following as a company and as individuals that are essential to ensure that you’re safe and our scan specialists are safe too.



Safe, painless and easy. All our scan specialists are double vaccinated and can't wait to welcome you!


The latest updates for clinic scans in Australia


NSW

Open for scans from Monday, 11 October, 2021

Newcastle clinics are open for scans from Wednesday, 27 October, 2021


To align with NSW government guidelines, proof of full vaccination will need to be presented before conducting your appointment. QR code check will also be required.

WonderSmile is following NSW Health guidelines to ensure the safety of both our staff and customers. As per government requirements, both staff and customers are required to be double vaccinated.


Currently, the vaccine certificate is through MyGov or Express Medicare APP, but shortly it will be through the Service NSW App that will enable you to use our QR check-in code to show your vaccine certificate.


Victoria

Open for scans from Saturday, 30 October, 2021. Proof of double vaccination will need to be presented before conducting your appointment.


Canberra

Open for scans from Thursday, 28 October, 2021. Proof of double vaccination is not required.



The latest FAQs for scans


Do I need to be vaccinated for a 3D Scan?

Yes, in NSW and VIC.

As per government regulations, both staff and customers are required to be double vaccinated. Proof of vaccination will be required.


How do I show proof of vaccination?

Your vaccine certificate.

For NSW, currently the vaccine certificate is through MyGov or Express Medicare app, but shortly it will be through the Service NSW app that will enable you to use our QR check-in code to show your vaccine certificate.


Are WonderSmile scan specialists vaccinated?

Yes. As per government regulations, our staff are required to be double vaccinated.


For more general FAQs about WonderSmile 3D Scans and clinic visits click here.


Before You Arrive for your scan


We will contact you as part of our pre-consultation screening process 1-2 days leading up to your appointment either by phone or SMS. There will be a short questionnaire to check that you are COVID-safe and able to come in for your scan with a link for you to "confirm" plus information regarding proof of vaccination. In Vic, NSW and ACT, you’ll need proof of vaccination ready. There’ll be QR codes in all our clinics to make the process easier for you.


On the Day of Your Scan


There’ll be a temperature check. You’ll also need to wash your hands prior to the commencement of your consultation. All our staff are trained and equipped with Personal Protective Equipment (PPE) including medical grade face masks, disposable gloves and hand sanitiser. There is a thorough clean between appointments and deep cleaning is once a week. Equipment is sterilised with new scanning heads for every customer.

Before you arrive, please hydrate and brush your teeth. If appropriate, please consider wearing a face mask on your journey to protect yourself and the community.

If you have come into contact with someone who has contracted COVID-19, or are experiencing flu-like symptoms (such as coughing, sore throat, shortness of breath or fever), please delay booking an appointment for a minimum of 14 days.


Teeth Impression Kit: An alternative to a clinic visit


Skip the clinic with our Impression Kit. If you have any concerns about visiting a clinic, there’s the option to start and end your entire teeth straightening process from home. Our Impression Kit essentially brings the clinic to you.

How it works: We’ll deliver the kit, you make the teeth impressions and send them back to us for free! Order your kit here.


For the latest covid updates in Australia:


You can visit the Department of Health here.

If you have any questions about WonderSmile's 3D Scans in Australia and clinic visits during lockdown please get in contact with us at support@wondersmile.com or in Australia call 1300 941 451.


For the latest global clinic updates:


Across the globe, we remain up to date and in adherence to the government guidelines in each region to ensure your experience is safe, hygienic and comfortable. You can read our COVID-19 hygiene and safety measures we have in place for your 3D Scan and consultation here.


As always, thank you for your support and understanding as we together strive to keep our community safe.